HVAC
Never miss a no-heat call on the coldest night of the year.
When the weather turns, your phone lights up. Sayra answers every caller, triages what's urgent, and fills your schedule with tune-ups the rest of the year.
Calls Sayra handles
What your phone actually rings with.
No heat, no cool
Sayra checks the basics you choose (thermostat setting, breaker, filter), notes who's in the home (infants, elderly, medical needs) and routes the call by your urgency rules.
Gas smell
Sayra tells the caller to leave the home now and call the gas utility or 911 from outside, then alerts your team. She doesn't troubleshoot a gas leak over the phone.
Maintenance tune-ups
Spring AC checks and fall furnace tune-ups get booked straight into open slots, including plan members who want their included visit.
Replacement quotes
System age, square footage, current equipment and whether they're financing. Your comfort advisor shows up with the full picture.
Good to know. Sayra follows the safety script you approve. For gas smells, carbon monoxide alarms or anything life-threatening, she tells callers to get out and call the utility or 911 first.
Example call
How a call sounds.
Sayra follows your script, your rules and your prices. When the call ends, you get an email summary.
- Answers in your business name
- Recording notice in every greeting
- Urgent calls transferred by your rules
- Email summary after every call
Comfort Air Heating and Cooling, this call is recorded. How can I help?
My furnace stopped working and it's 20 degrees out.
I'm sorry, let's get someone out. Is anyone in the home elderly, an infant, or with a medical condition?
My mom lives with us. She's 82.
Thank you. I'm marking this urgent and connecting you to our on-call technician now.
Furnace out, 20°F outside, elderly resident in home.
Example only. The business and caller are made up to show how a call goes.
Try Sayra on your own line.
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Start 14-day free trialor call (305) 699-5217 and talk to Sayra yourself