Dental offices
Keep the front desk with the patient in front of them.
Your team is checking patients in, running claims and answering the phone at once. Sayra takes the calls so nobody's put on hold and no new patient goes to the practice down the street.
Calls Sayra handles
What your phone actually rings with.
New patients
Sayra welcomes them, collects name, contact details, reason for visit and the name of their insurance carrier, and books the first appointment or passes it to your team to confirm.
Cleanings and reschedules
Moves appointments into open slots and sends a confirmation, so your hygiene schedule stays full.
After-hours toothaches
Sayra takes the details and follows your after-hours rules: book the first emergency slot, page the on-call dentist, or give your after-hours instructions.
Billing and insurance questions
General questions get answered from your policies. Anything about a specific account or claim becomes a message for your billing team.
Good to know. Sayra doesn't give clinical advice or diagnoses. If your practice needs a HIPAA Business Associate Agreement, contact us before you sign up so we can confirm what we can support for your office.
Example call
How a call sounds.
Sayra follows your script, your rules and your prices. When the call ends, you get an email summary.
- Answers in your business name
- Recording notice in every greeting
- Urgent calls transferred by your rules
- Email summary after every call
Good afternoon, you've reached Bright Smile Dental. This call is recorded. How can I help?
Hi, I'm new to the area and looking for a dentist. Are you taking new patients?
We are. Is this for a checkup and cleaning, or is something bothering you?
Just a checkup. I have a PPO plan through work.
Thanks. I have Monday at 8:00 or Thursday at 3:30 for a new-patient visit. Which works better?
Checkup and cleaning. Insurance carrier noted for your team to verify.
Example only. The business and caller are made up to show how a call goes.
Try Sayra on your own line.
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Start 14-day free trialor call (305) 699-5217 and talk to Sayra yourself