Auto repair
Keep the bays full and the service writer off the phone.
Half your calls are "is my car ready?" and the other half are people deciding which shop to use. Sayra handles both so your service writer can focus on the customers at the counter.
Calls Sayra handles
What your phone actually rings with.
Drop-off appointments
Year, make, model, the problem and when they can drop it off. Sayra books the slot and emails you the details.
"Is my car ready?"
Sayra takes the name and vehicle, and if you haven't connected a shop system, sends your service writer a message to call back with an update.
Tow-ins and breakdowns
Sayra gets the location, vehicle and problem, gives your towing instructions or partner details, and alerts the shop.
Price questions
Oil changes, brake jobs, diagnostics: Sayra explains your diagnostic fee and starting prices as you set them, and books the inspection.
Example call
How a call sounds.
Sayra follows your script, your rules and your prices. When the call ends, you get an email summary.
- Answers in your business name
- Recording notice in every greeting
- Urgent calls transferred by your rules
- Email summary after every call
Main Street Auto, this call is recorded. How can I help?
My brakes are grinding pretty bad. Can you look at it this week?
We can. What's the year, make and model?
2017 Honda Accord.
Thanks. I can get you in Thursday at 8 am for a brake inspection. Can you leave the car for the morning?
2017 Honda Accord, grinding brakes. Brake inspection.
Example only. The business and caller are made up to show how a call goes.
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